CS2 - Company Info - 04 Terms & Conditions



Agreement. Welcome to www.commasleep.com (the “Comma Sleep website”, or “commasleep.com”).
(doing business as “Comma Sleep”, “the Company”), provides website features and other services to you when you visit or shop at the Comma Sleep website, use commasleep.com Services provided by Comma Sleep in connection with commasleep.com (collectively, “commasleep.com Services”). commasleep.com provides the commasleep.com Services subject to the following conditions.
Your use of this website is governed by these conditions of use. Please read them carefully. Your use of commasleep.com Services constitutes your agreement to follow these rules and to be bound by them. Comma Sleep reserves the right to update or modify these terms and conditions at any time without prior notice. For this reason, we encourage you to review these terms and conditions each time you use this website.



Please review this Privacy Policy, which also governs your use of the commasleep.com services, to understand Comma Sleep’s practices. 



Communications. When you use commasleep.com Services or send an email to Comma Sleep, you are communicating with Comma Sleep electronically and therefore consent to receiving communications from Comma Sleep electronically. Comma Sleep will communicate with you by email or by posting notices on the Comma Sleep website, or through other Commasleep.com Services. You agree that all agreements, notices, disclosures, and other communications that Comma Sleep provides to you electronically satisfy any legal requirement that such communications be in writing.



Copyrights and trademarks. All content included in or made available through commasleep.com Services—such as text, design, graphics, logos, photographs and images, video, button icons, audio clips and digital downloads—is the property of commasleep.com or its content suppliers, and is protected by Canadian and international copyright laws. The compilation of all content included in or made available through any commasleep.com Service is the exclusive property of commasleep.com and protected by international copyright laws. Graphics, logos, page headers, button icons, scripts, and service names included in or made available through commasleep.com Services are trademarks or trade dress of Comma Sleep, in Hong Kong.

Comma Sleep’s trademarks and trade dress may not be used in connection with any product or service that is not Comma Sleep’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Comma Sleep. All other trademarks not owned by Comma Sleep that appear in the commasleep.com Services are the property of their respective owners, who may or may not be connected to, or sponsored by Comma Sleep.

  • Applicable Law. Any dispute or claim relating in any way to your use of Commasleep.com Services, or to any products or services sold or distributed by Comma Sleep or through Commasleep.com Services will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
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License and access. Subject to your compliance with these Conditions of Use and your payment of any applicable fees, commasleep.com or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of commasleep.com Services. This license does not include any resale or commercial use of commasleep.com Services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of commasleep.com Services or their contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data-gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use are reserved and retained by Comma Sleep or its licensors, suppliers, publishers, rights holders, or other content providers. commasleep.com Services, or any part of commasleep.com Services, may NOT be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of commasleep.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, videos, text, page layout, or form) of commasleep.com without express written consent. You may not use any meta tags or any other “hidden text” utilizing Comma Sleep’s name or trademarks without the express written consent of Comma Sleep. You may not misuse commasleep.com Services. You may use commasleep.com Services only as permitted by law. The licenses granted by Comma Sleep will terminate if you do not comply with these Conditions of Use.

Account. If you use commasleep.com Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under the age of majority in your province or country of residence, you may use the commasleep.com Services only with involvement of a parent or guardian. commasleep.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at its sole discretion.



Communications and other content.

Visitors may submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. 

If you do submit material, and unless Comma Sleep indicates otherwise, you grant Comma Sleep a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, produce, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, communicate to the public by telecommunications and display such content throughout the world in any media. You grant Comma Sleep the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Comma Sleep for all claims resulting from content you supply. 

Risk of loss. Risk of loss and title for items purchased from commasleep.com pass to you upon our delivery to the carrier.

Availability. Comma Sleep reserves the right without prior notice to discontinue or change specifications on products and services offered on this website without incurring any obligations. Comma Sleep cannot guarantee product availability for all products at all times. Estimated back in stock dates are not guaranteed nor confirmed. Customer purchases and orders are fulfilled on a first come, first serve basis.

Shipping & Delivery. Comma Sleep purchases are shipped to customers for free. Deliveries are made by third-party transporters through an arm’s length agreement. The delivery schedule is entirely determined by the local transporter and not Comma Sleep. Home delivery dates provided on commasleep.com are not guaranteed. Delivery dates and times are entirely subject to availability and scheduling by local transporters and not Comma Sleep. Local transporters will contact customers after their purchase (within a few business days) to schedule a delivery date and time. Customers must make arrangements directly with the local transporter. Comma Sleep is not responsible for scheduling home deliveries, delayed or late home deliveries and/or the quality of home delivery service.



Product descriptions. commasleep.com attempts to be as accurate as possible. However, Comma Sleep does not warrant that product descriptions or other content of commasleep.com Services are accurate, complete, reliable, current, or error-free. If a product offered by commasleep.com itself is not as described, your sole remedy is to return it in an unused condition. commasleep.com does its best to display product colors shown on this website as accurately as possible. However, because the colors you see depend on your monitor, commasleep.com cannot guarantee that your monitor’s display of any color is accurate. Comma Sleep will not be held responsible for any discrepancies between the color displayed for any given product on commasleep.com and the actual perceived color for this product itself.



Prices. All prices shown on this site are quoted in the local currency based on the country selection from the site. Comma Sleep reserves the right to modify retail prices at any time and without prior notice. All prices indicated exclude taxes, cross-border fees, delivery and assembly. With respect to items sold by commasleep.com, Comma Sleep cannot confirm the price of an item until you order. Comma Sleep charges your credit card immediately upon placing your order.

Comma Sleep and you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration Comma Sleep and you each waive any right to a jury trial. Comma Sleep and you also both agree that you or Comma Sleep may bring suit in court to enjoin infringement or other misuse of intellectual property rights.



International Service Assessment Fees (ISA). In very specific cases, some customers may be charged an international service assessment fee, otherwise known as a cross-border fee. This fee is, on some occasions, unbeknownst to commasleep.com, charged by the customer’s own credit card issuer and not by commasleep.com. This fee is entirely beyond commasleep.com’s control and is not charged to all customers. For this reason, commasleep.com is unable to determine in advance whether it will be charged and what the amount may be. Duly note that commasleep.com only processes and collects the invoiced amount. In the event of a purchase refund, only the purchase amount will be reimbursed. If an international service assessment fee or cross-border fee was charged, this amount will not be reimbursed in the event of a customer refund, returned purchase and/or cancelled purchase.

Severability. Comma Sleep reserves the right to make changes to the Comma Sleep website, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.



Limitation of Liability. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE WEBSITE, YOUR WEBSITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND/OR CONTENT IS TO CEASE ALL OF YOUR WEBSITE USE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, FROM THE COMPANY IS IN ACCORDANCE WITH COMPANY’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEBSITE.

Additional Assistance. If you need additional information regarding the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact the Company.



Disclaimer.

THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. YOU AGREE THAT USE OF THIS WEBSITE IS AT YOUR SOLE RISK. EXCEPT AS STATED HEREIN, THE COMPANY DISCLAIMS ALL WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTIES, STATUTORY WARRANTIES, AND ANY IMPLIED WARRANTIES OF: MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. TO THE EXTENT YOUR JURISDICTION DOES NOT ALLOW LIMITATIONS ON WARRANTIES, THIS LIMITATION MAY NOT APPLY TO YOU. YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO YOUR USE OF THE SITE SHALL BE TO DISCONTINUE USING THE WEBSITE.

You may have additional rights under certain laws (including consumer laws) which do not allow the exclusion of implied warranties, or the exclusion or limitation of certain damages. If these laws apply to you, the exclusions or limitations in this Agreement that directly conflict with such laws may not apply to you.



Limitation of Liability. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE OR RESPONSIBLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN ANY WAY RELATING TO THE WEBSITE, YOUR WEBSITE USE, OR THE CONTENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND/OR CONTENT IS TO CEASE ALL OF YOUR WEBSITE USE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, FROM THE COMPANY IS IN ACCORDANCE WITH COMPANY’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEBSITE.



Comma Sleep Co. Ltd.
E-mail to support@commasleep.com:
OR mail to
Flat A, 4/F, Long Life Industrial Building, No.15 Ko Fai Road, Yau Tong. Kowloon, H.K. (please indicate "confidential" on the envelope). 





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